Shipping policy

Thank you for choosing Murrieta Tattoo Supply. We are proud to partner directly with leading global tattoo equipment manufacturers to bring you high-quality gear straight from the production line to your doorstep. Please review our shipping terms below to understand how your order is processed and delivered.
1. Processing & Handling Times
  • All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
  • You will receive another notification with tracking details as soon as your order has shipped from our manufacturing partner's fulfillment hub.
2. Standard Shipping Windows
Because we ship directly from specialized, sterile manufacturing hubs to minimize overhead and pass the savings on to you, please note our standard delivery windows:
  • United States / Canada: 5 to 12 business days
  • United Kingdom / Europe: 7 to 14 business days
  • Australia / New Zealand: 8 to 15 business days
  • International Destinations: 10 to 20 business days
Please note: These timelines are estimates. Tattoo artists planning specific client sessions are highly encouraged to order supplies well in advance to account for any carrier or transit anomalies.
3. Order Tracking
Once your package leaves the fulfillment facility, an automated email containing your tracking number and a tracking link will be sent to the email address provided at checkout. Please allow 24 to 48 hours for the tracking information to update on the carrier's portal.
4. Multiple Packages / Split Shipments
To ensure the fastest possible delivery, orders containing different types of items (such as a wireless machine and a box of cartridge needles) may be fulfilled by different manufacturing hubs. If this occurs, your order will arrive in separate packages, and you will receive unique tracking numbers for each shipment at no additional cost.
5. Customs, Duties, and Taxes
Murrieta Tattoo Supply is not responsible for any customs fees, import duties, or local taxes applied to your order upon arrival in your country. All fees imposed during or after shipping are the sole responsibility of the buyer/recipient.
6. Wrong Address / Undeliverable Packages
It is the buyer's responsibility to ensure the shipping address is entered correctly at checkout. Because our automated system transmits orders instantly to our suppliers, we cannot guarantee changes to the delivery address once an order is placed. We are not liable for packages delivered to an incorrectly entered address or returned to the hub due to insufficient address details.